Multi Tech Systems Network Router RF102S User Manual

Model RF102S  
Dual Serial Port Router  
with Built-in 4-Port 10/100 Switch  
Quick Start Guide  
 
Contents  
Introduction .................................................................................... 4  
Related Documentation.................................................................. 5  
GetAdobeAcrobat Reader ...................................................... 5  
Get the User Guide ................................................................. 5  
Save or Print the User Guide ................................................... 5  
Hardware Installation ...................................................................... 6  
Safety Warnings ...................................................................... 6  
Unpacking your RouteFinder ................................................... 6  
Cabling your RouteFinder ........................................................ 7  
Software Installation and Configuration........................................... 9  
Using RouteFinder Setup Wizard .......................................... 10  
Testing your Connection ........................................................ 22  
Configuring your Route Finder ............................................... 23  
Using Telnet to Configure your RouteFinder ........................... 23  
Limited Warranty ......................................................................... 24  
Technical Support ........................................................................ 25  
iii  
 
RouteFinder RF102S Quick Start Guide  
Introduction  
Congratulations on the purchase of one of the finest serial port  
routers available today, Multi-Tech System’s RouteFinder Model  
RF102S.  
The RouteFinder RF102S provides shared Internet access for  
up to 253 LAN users over a modem connection and one 1 IP  
address. Virtual Server (IP Mapping) enables remote client  
access to your network over the Internet. Remote clients can  
connect directly to the LAN by dialing into the asynchrous port.  
You can use IP Routing to segment your enterprise networks  
into workgroups. The RF102S features an integrated 4-port 10/  
100 switch. The Network Monitor Utility enables the network  
administrator to view incoming and outgoing packets, the status  
of network connections, and specific connection events. The  
RF102S uses the NAT protocol to implement firewall and  
gateway security for LAN-based resources. It also supports  
Internet access restrictions by IP address, client protocols or a  
list of forbidden sites. The RF102S can support Web, FTP, or  
other Internet servers. The RF102 handles POP3, DNS, PPTP,  
IRC, SMTP, Microsoft NetMeeting, multiplayer games,  
RealPlayer, Quick Time, and other requests.  
RouteFinder RF102S  
4
 
Introduction  
Related Documentation  
This RF102S Serial Port Router Quick Start Guide is intended  
to be used by systems administrators and network managers.  
This guide provides the necessary information for a qualified  
person to unpack, cable, install software, and configure the  
device for proper operation.  
A detailed RF102S Serial Port Router User Guide inAdobe  
Acrobat PDF format is provided on the System CD included  
with your RouteFinder RF102S. The User Guide provides in-  
depth information on the features and functions available on  
your router.  
Get Adobe Acrobat Reader  
AdobeAcrobat Reader is a free program used to view  
documents created inAdobe PDF format. AdobeAcrobat  
Reader can be installed from the System CD (click Install  
Manuals and select InstallAdobe Acrobat Reader) or  
downloaded fromAdobe’sWeb site at http://www.adobe.com  
Get the User Guide  
The User Guide can be installed from the System CD by  
clicking Install Manuals or by downloading the file from our  
Save or Print the User Guide  
After opening the User Guide withAdobeAcrobat Reader, you  
can save the .pdf file to your system or print a copy.  
5
 
RouteFinder RF102S Quick Start Guide  
Hardware Installation  
Safety Warnings  
1. Never install telephone wiring during a lightning storm.  
2. Never install telephone jacks in a wet location unless the  
jack is specifically designed for wet locations.  
3. This product is to be used with UL and cUL listed  
computers.  
4. Never touch uninsulated telephone wires or terminals  
unless the telephone line has been disconnected at the  
network interface.  
5. Avoid using a telephone (other than a cordless type) during  
an electrical storm. There may be a remote risk of  
electrical shock from lightning.  
7. Do not use the telephone to report a gas leak in the vicinity  
of the leak.  
8. To reduce the risk of fire, use only No. 26 AWG or larger  
Telecommunications line cord.  
Unpacking your RouteFinder  
The RF102S shipping box contains the following items:  
• System CD  
• Tucows CD  
• Power Supply  
• The RouteFinder RF102S  
• This Quick Start Guide  
If any of these items are missing or damaged, please contact  
Multi-Tech Systems.  
6
 
Hardware Installation  
Cabling your RouteFinder  
Cabling your RouteFinder requires making the appropriate  
connections to PCs, analog modem or ISDN TA (optional), AC  
power and the router. Because this device also provides DHCP  
server functions, remote access, routing, and firewall protection,  
after your device is properly cabled, you will need to complete  
your configuration by following the instructions provided in the  
Software Installation and Configuration section of this Quick  
Start Guide.  
5VDC  
Reset  
Uplink/Normal  
4
3
2
1
Serial  
1
Serial  
2
Optional  
Uplink  
Hub  
Power Connection  
PC  
Serial Cables  
PC  
To Modem  
or ISDN TA  
Network Printer  
Cabling the RouteFinder RF102S  
1. Before beginning, turn off the power for all network devices  
(PCs, analog modems, ISDN TAs) and disconnect the  
router power supply.  
2. Connect the Ethernet port of each PC or network device to  
one of the 4 LAN ports. If you are using the Uplink option,  
port number 1 cannot be used as a LAN port.  
3. If you are using one or two analog modems or IDSN TAs,  
connect each to a Serial Async port.  
7
 
RouteFinder RF102S Quick Start Guide  
4. To use the Uplink option to connect to another network  
segment, slide the Uplink/Normal switch into the Uplink  
position. Connect the LAN cable to LAN port number 1.  
Plug the other end of the LAN cable into another hub,  
router, or switch.  
Note: If you are not using the Uplink feature, place the  
switch in the Normal position.  
5. Connect the provided power supply cable to the 5V DC  
power port on the back of the router. Plug the power supply  
into an AC power outlet as shown.  
6. If you are using or or two analog modems or ISDN TAs, turn  
on the power for the devices.  
7. Press and hold the RouteFinder’s Reset button for 3  
seconds to restore the default settings.  
You are ready to configure software for your router and  
network PCs.  
8
 
Software Installation  
Software Installation and Configuration  
Before beginning the installation process, ensure that your  
system meets all hardware and software requirements:  
Intel 486 or higher processor.  
10/100 BaseT cable to connect the RF102S to the network.  
One or two asynchronous analog modems or ISDN terminal  
adapters (also known as ISDN TA), or one of each .  
A networked computer with Windows 95/98/2000, Windows  
NT 3.5 or higher and TCP/IP protocol installed.  
Any Windows communication application for Dial-Out  
operation.  
TCP/IP installed and configured on each workstation  
accessing the Internet.  
Software Installation  
The software installation process involves installing the  
RouteFinder Utilities, including RouteFinder Setup Wizard,  
RouteFinder Manager, and RouteFinder Monitor. Adescription  
of each component follows. Refer to the User Guide for more  
information.  
RouteFinder Setup Wizard  
The RouteFinder Setup Wizard provides a step-by-step process  
to assist you in entering all the basic settings needed to  
configure your RF102S for general use. All settings that are  
entered in the Setup Wizard can be found in their respective  
menus in RouteFinder Manager.  
RouteFinder Manager  
RouteFinder Manager is the main program used to configure all  
settings for your RF102S.  
9
 
RouteFinder Quick Start Guide  
RouteFinder Monitor  
RouteFinder Monitor is a multi-purpose utility designed to let  
you know the status of your RF102S connection. The monitor  
offers the ability to point and click on an event to access  
context-sensitive troubleshooting procedures.  
Using RouteFinder Setup Wizard  
Note: Before beginning this procedure, ensure that your  
RF102S is properly connected to the network and that power is  
connected to the device.  
After installing the software, you can return to the RouteFinder  
Setup Wizard, by clicking Start | Programs | RouteFinder  
Manager | RouteFinder Wizard.  
Before running the Setup Wizard, it is strongly recommended  
that you exit all Windows programs.  
1. Insert the RF102S System CD into your computer’s CD-  
ROM drive. The RF102S System CD window displays.  
Note: IfAutorun is disabled on your computer, use  
Windows Explorer to view the contents of the CD. Double-  
click the CD icon to display the RF102S System CD main  
menu.  
2. Click Install Software.  
3. Follow the on-screen instructions to install the software.  
10  
 
Software Installation  
4. When the software installation completes, the Setup  
Wizard dialog box displays.  
Click OK.  
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RouteFinder Quick Start Guide  
5. The Setup Wizard: Device List dialog box displays. The  
Setup Wizard automatically checks your network for  
available network devices and displays them in the Device  
Name list.  
Select the device you want to configure from the Device  
Name list.  
Record the information in the Device Information area for  
later reference.  
Device IPAddress ______________________  
Device Firmware Version _________________  
Click Next.  
Note: If a message appears indicating the device is not  
found, or you do not see the device you are attempting to  
configure listed, click Refresh Device List.  
12  
 
Software Installation  
6. The Setup Wizard: Device IP Address dialog box  
displays.  
Enter the last octet of the local network IP address for this  
device. The Setup Wizard automatically detects the first  
three octets of your local IP address.  
You can change the network name of your RouteFinder. If  
you are connecting to an ISP, the device name can act as  
your computer name if required on the remote system.  
Click Next to continue. The device will search the network  
to ensure that the IP address is valid. This may take  
several seconds.  
Note: If your ISP provided you with an IP address, do not  
enter that address. Enter the IP address for this device on  
your local network. Refer to the Glossary in the User  
Guide for more information on IP addressing.  
13  
 
RouteFinder Quick Start Guide  
7. The Select Function dialog box displays.  
Select IP Routing (NAT Enabled) to enable local LAN  
clients to share one external IP address for accessing the  
Internet.  
Select Remote Access to enable remote users to use a  
dial-up connection to log on to the network.  
Click Next.  
14  
 
Software Installation  
8. If the Remote Access option was selected for one or both  
ports, the Setup Wizard: Remote Access dialog box  
displays.  
Remote Access  
You must define the location of your remote user account  
database by selecting Use Local Client List or Use  
RADIUS Server. Follow the instructions for the user  
database that your system will use.  
Note: The Local Client list enables you to add a maximum  
of 64 users.  
Use Local Client List  
Use Local Client List enables you to create an  
authentication database consisting of user names,  
passwords and dial-in options for each remote user. Enter  
the following information for each client:  
User Name: Enter the User Name to authenticate the  
remote dial-in user.  
Password: Enter the Password to authenticate the remote  
dial-in user.  
15  
 
RouteFinder Quick Start Guide  
Password Verification: Re-enter the remote dial-in user’s  
password.  
Callback Type: Select one of the following three callback  
options for each remote client:  
No Callback: Select this option to enalbe the remote  
user to immediately connect to the network after being  
authenticated. No Callback is the default setting.  
Fixed Callback: This option enalbes you to specify a  
fixed callback telephone number for the user. After the  
PPP negotiation, the device will callback the telephone  
number you enter in the callback telephone number box.  
This option is best used for clients requiring callback  
security while dialing-in from the same location each time.  
Variable Callback: Select Variable Callback for remote  
users that travel or dial-in from various locations and need  
callback security. This option allows clients to specify the  
callback telephone number each time they connect to the  
network.  
Click Add after entering information for each Local Client.  
Click Next and continue with Step 9 when all users have  
been added to the database.  
16  
 
Software Installation  
Use RADIUS Server  
Select this option to authenticate your remote clients on a  
RADIUS server. Enter the following RADIUS Server  
Settings:  
RADIUS Access Server IP Address: Enter the IP  
address of the RADIUSAccess Server.  
RADIUS Accounting Server IP Address: Enter the IP  
address of the RADIUSAccounting Server.  
Secret: Enter your shared Secret RADIUS code or  
password.  
Secret Verification: To confirm your Secret code, re-  
enter your code or password.  
Note: In most cases, the RADIUS Access Server and the  
RADIUSAccounting Server are the same server, so the IP  
address will be the same.  
Click Next and continue with Step 9.  
17  
 
RouteFinder Quick Start Guide  
IP Routing (NAT Enabled) and IP Routing (NAT  
Disabled)  
If you select IP Routing for an asynchronous port, the  
Setup Wizard: IP Routing dialog box displays.  
Enter the information required to dial-up and login to your  
ISP’s remote server:  
Telephone Number: Enter the phone number used to  
dial your remote server (ISP).  
Note: If you must dial a number to get an outside line (such  
as “9”, or “0”), enter the required number plus a “w”(wait) or  
a comma in the Telephone box. For example, 9w555-2323  
or 9,,5552323. Each comma provides a 3-4 second delay.  
User Name: Enter the User Name for your remote server  
or ISP account.  
Password: Enter the Password for your remote server or  
ISP account.  
Password Verification: Re-enter the password for your  
remote account.  
Click Next.  
18  
 
Software Installation  
9. The Setup Wizard: DNS IP Address dialog box displays.  
Enter your ISP’s DNS Server IP address. If you are not  
sure of the IP address, contact your ISP. Refer to the  
Glossary in the User Guide for more information about the  
DNS Server.  
Click Next.  
10. The Setup Wizard: Modem Settings dialog box displays.  
19  
 
RouteFinder Quick Start Guide  
The final step in configuring your RF102S for basic  
operations is to enter the model and DTE baudrate of the  
modem you are using. This is an important setting that  
determines the DTE baudrate or speed of communication  
between the RF102S’s ports and your modem or ISDN TA.  
Select your modem and baudrate as described on the  
following pages.  
Note: If you do not have a modem or ISDN TA attached to  
the RouteFinder ports, use the default modem values.  
11. To select your modem, in the Modem settings box, click  
. The system loads modem information.  
12. The Modem Initial Command dialog box displays.  
Select your modem manufacturer and model and click OK.  
Note: This setting configures the initial string of the  
asynchronous port on the RF102S so that it will know how  
to communicate with your modem. If you are using an  
analog modem and your modem is not included in the  
selection list, in most cases, Standard Modem will work.  
If you are using an ISDN TA, refer to the ISDN TA’s User  
Guide for information on the initialization and hang up  
strings. Use RouteFinder Manager to enter your modem or  
TA strings.  
20  
 
Software Installation  
13. The Setup Wizard: Modem Setting dialog box re-  
displays. Select the baudrate from the Asynchronous  
port settings list. Select the DTE speed (the speed of  
communication between the asynchronous port of the  
RF102S and the modem). For DCE speed compression  
modems, this can normally be set to about four times the  
speed of your modem. If you set the baudrate too high, the  
dial-up connection may fail.  
Note: You may need to set a lower baudrate since the  
modem’s maximum connection speed may not be  
attainable due to variations in phone line quality and ISP  
connection.  
Click Next to complete the basic configuration.  
14. The Check List dialog box displays, summarizing your  
configuration selections. Verify that all selections are  
correct. If you find an incorrect setting, click Back to return  
to the window containing the error and correct it. When  
finished, click Next to return to the Check List dialog box.  
Click Finish to complete the configuration.  
21  
 
RouteFinder Quick Start Guide  
15. The Note dialog box displays indicating that you have  
completed the Setup Wizard.  
Read the “IMPORTANT!” information contained in the dialog  
box. Click Run Monitor (recommended), or click Run  
Manager to configure the RF102S, or click Exit.  
Testing your Connection  
When you select Run Monitor, the RouteFinder Monitor  
program opens.  
1. To test your current settings, select Test Connection.  
Select Connect Port 1 to test serial port 1. Select  
Connect Port 2 to test serial port 2. The monitor activity  
will appear in the display window. Refer to the RouteFinder  
Monitor chapter in the User Guide for additional information  
about the monitoring capabilities of the RF102S.  
2. Before using the device, you must configure your  
workstations for TCP/IP. Refer to the LAN Client Settings  
chapter of the User Guide for configuration information.  
22  
 
Software Installation  
Note: If a problem occurs while testing your connection, or  
you need to configure advanced options such as filtering,  
DHCP or routing, use RouteFinder Manager by selecting  
Start | Programs | RouteFinder Manager | RouteFinder  
Manager.  
Configuring your Route Finder  
RouteFinder Manager is the main program used to configure  
your RF102S. To open RouteFinder Manager, select Start |  
Programs | RouteFinder Manager | RouteFinder Manager.  
See the User Guide for more information.  
Using Telnet to Configure your RouteFinder  
Telnet is a telecommunications software utility which allows you  
to access a remote device. The RouteFinder RF102S has a  
built-in Telnet Server that enables a Telnet client to remotely  
configure the device using a menu system. Non-Windows  
operating system users must use the Telnet menu system to  
configure the RF102S for operation. See the User Guide for  
more information.  
23  
 
RouteFinder Quick Start Guide  
Limited Warranty  
Multi-Tech Warranty & Repair Policies  
Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its  
products will be free from defects in material or workmanship for a  
period of two years from date of purchase, or if proof of purchase is  
not provided, two years from date of shipment.  
MTS MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED,  
ANDALLIMPLIED WARRANTIES OF MERCHANTABILITYAND  
FITNESS FORA PARTICULAR PURPOSE ARE HEREBY  
DISCLAIMED.  
This warranty does not apply to any products which have been  
damaged by lightning storms, water, or power surges or which have  
been neglected, altered, abused, used for a purpose other than the  
one for which they were manufactured, repaired by Customer or any  
party without MTS’s written authorization, or used in any manner  
inconsistent with MTS’s instructions.  
MTS’s entire obligation under this warranty shall be limited (at  
MTS’s option) to repair or replacement of any products which prove  
to be defective within the warranty period or, at MTS’s option,  
issuance of a refund of the purchase price. Defective products must  
be returned by Customer to MTS’s factory — transportation prepaid.  
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES,  
AND UNDER NO CIRCUMSTANCES WILLITS LIABILITY EXCEED  
THE PRICE FOR DEFECTIVE PRODUCTS.  
24  
 
Software Installation  
Technical Support  
Multi-Tech Systems has an excellent staff of technical support  
personnel available to help you get the most out of your Multi-Tech  
product. If you have any questions about the operation of this unit,  
or experience difficulty during installation you can contact Tech  
Support via the following:  
Phone:  
(800) 972-2439 (USA and Canada)  
(763) 785-3500 (international and local)  
Internet:  
Please have your product information available, including model and  
serial number.  
25  
 
S0000137  
 

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